You should have already received notice in your July mailing that the Columbia House Music Club closed its doors on September 1, 2005. Because you were such a valued member, we want to introduce you to BMG Music Service, where you can enjoy benefits similar to your Columbia House Music Club membership and more!

You should have received your first mailing from one of the BMG Music Service clubs. In this mailing we included a comprehensive membership guide, a reply card that includes important account information, a catalog highlighting your special sale offer and Featured Selection title, and new membership Terms and Conditions, all geared toward introducing you to BMG Music Service and its clubs.

As a BMG Music Service member you will no longer be obligated to purchase your Columbia House Music Club CD commitments.

If you decide to cancel your BMG Music Service membership, all you have to do is let us know. You may contact us at 317-692-0147.

A BMG Music Service membership works much like your Columbia House Music Club membership. For more information click here.

As a member of one of the BMG Music Service clubs you get...

• Your former Columbia House purchase commitments waived

  As a BMG Music Service member you will no longer be obligated to purchase your Columbia House Music Club commitment CDs.

  Your Bonus Points converted into BMG Music Service Music Points

  And to get you started, we'll also give each former Columbia House member enough additional Music Points for a free CD (shipping and handling will be charged for each free CD). To read more about Bonus Point conversion, click here.

• You'll enjoy a great Music Selection

  BMG Music Service has over 10,000 titles from every genre of music. Whether you're looking for current hits or landmark albums, new music is constantly being added to the Club.

• You may choose a "Paperless Club" option

  Choose an online membership and receive all of your club promotions by email, instantly accept or decline your Featured Selection and, with BMG Music Service's Featured Selection Reminder service, you will never miss a reply by date.

If you receive a damaged, defective, or incorrect selection, please let us know. Write us at: Customer Service Department, P.O. Box 1958, Indianapolis, IN 46291-0010 or contact us. You may return it at our expense. Once the selection is returned, at your choice, we will replace it at no charge, credit your account, or make a full refund if you have already paid for it. The amount of the credit or refund will include the price of the CD plus shipping and handling.

Damaged, defective or incorrect selections must be returned within 30 days. If you receive an unwanted Featured Selection, you may return it. If the package is unopened, simply write "Refused, Return to Sender" on the package and drop it in the mail. You will receive a full credit to your account for the price of the selection and shipping and handling or a refund. If the package is opened, please drop us a note or email us, and we will forward you a return shipping label if you wish.

You may return any other unopened CD within 30 days after you receive it and we will either credit your account or refund the price of the CD.

Returns of opened CDs that arrived back to us either without a note explaining that the CD is an unwanted Featured Selection, that it is damaged or defective, or that it is an incorrect selection will not be accepted.

All outstanding balances must be paid directly to Columbia House Music Club. Please send your payment to the following address:

Payments Processing Center
1400 North Fruitridge Avenue
Terre Haute IN 47811

You can also call 1-800-562-4046 and make a payment over the telephone.

If you paid for your selections with a credit card at Columbia House Music Club, BMG Music Service will continue to bill that credit card for selections you purchase at BMG Music Service. The charge on the billing statement from your bank or credit card company will change to show that you are buying your music from BMG Music Service rather than Columbia House Music Club.

If you wish to change your billing information please visit bmgmusic.com, or write to:

BMG Music Service: Customer Service Department
PO Box 1958
Indianapolis, Indiana 46291

For your convenience, the credit card that you used for all purchases at Columbia House Music Club will be available for you to use at BMG Music Service.

If you would like to change your credit card information, please visit bmgmusic.com, or write to:

BMG Music Service: Customer Service Department
PO Box 1958
Indianapolis, Indiana 46291

Your Bonus Points have been converted to BMG Music Service's Music Points. For example, if you earned enough Bonus Points for 4 Free CDs, you were given Music Points worth 4 Free CDs. Additionally, you were given 18 additional Music Points to redeem for 1 free CD of your choice (a shipping and handling charge will be added to each selection).

More information about your Bonus Point to Music Point conversion is included in your first BMG Music Service mailing.

To redeem Columbia House Music Club paper certificates, just write your BMG Music Service account number in the designated area of the certificate and enter the BMG Music Service selection numbers (from your BMG Music Service catalog or bmgmusic.com) on the certificate. Then mail the certificate to the following address or return it with your reply card.

BMG Music Service: Customer Service Department
PO Box 1958
Indianapolis, Indiana 46291

To contact BMG Music Service's Customer Service, please click here to send an email.

Or write:

BMG Music Service: Customer Service Department
PO Box 1958
Indianapolis, Indiana 46291